Thank you for choosing NICCO. We stand behind the quality of our umbrellas and are proud to offer a 3-Year Limited Warranty from the date of purchase.

1. What This Warranty Covers

This warranty covers any manufacturing defects in materials or workmanship under normal use, including:

• Broken or detached ribs due to manufacturing faults.
• Defective opening/closing mechanism.
• Handle detachment or defects in stitching.
• Frame malfunction not caused by misuse.
• Canopy separation or tearing due to workmanship issues.

2. What This Warranty Does Not Cover

• Damage caused by strong winds exceeding design limits.
• Accidental damage, misuse, or abuse.
• Minor cosmetic imperfections, including slight stitching inconsistencies that do not affect function or durability.
• General wear and tear from regular use.
• Theft, loss, or intentional damage.
• Unauthorized repairs or modifications.

3. Warranty Duration

This warranty is valid for three (3) years from the original date of purchase.

4. Warranty Registration

• Purchases made from NICCO’s official website are automatically registered.
  
• Purchases from other platforms require registration via our Product Registration page.

5. How to Make a Claim

• Email us at help@niccoumbrella.com.
• Submit your purchase details, product photos, and a short description of the issue.
• Our team will review and respond within 3–5 business days.

If your claim is approved, we will offer one of the following solutions at our discretion:

• Replacement of the same model or a similar product.
• Store credit if replacement is not available.

NICCO reserves the right to update this warranty policy without prior notice. For full support, please contact our customer care team at help@niccoumbrella.com.